Questions? Call Us @ 1-888-791-3322
It doesn't matter if you're buying or selling tickets on TicketProcess.com, we keep your transactions personal and protected from online scamming and/or fraud; and that's a promise we can't break!
100% Cash Back Guarantee:
If you run into any of the following errors, we'll insure that you will be reimbursed!
· You're ticket order is accepted by the seller; however, it fails to be delivered.
· You're ticket order is accepted by the seller, but delivery by the seller is too late and arrives late for the event.
· The tickets provided are invalid and render you unable to enter the event.
100% Cash Back Guarantee:
If the event you purchased tickets for is cancelled and will not be postponed to a later date, we will provide you with a full refund.
*Written verifiable proof must be provided by the venue in letter format. Written or stamped voids will not be considered verifiable proof. *Our 100% refund does not include shipping.
No Worries! You're safe with us!
100% Service Guarantee:
We here at TicketProcess.com consider all of our buyers to be VIPS, so you should get nothing but the best service, right? We guarantee that your tickets will always:
· Be on time for the event.
· Be the exact tickets you ordered, or tickets of the same value and location.
· Be real, non-fraudulent tickets that will validate your entry into the event.
· Be completely refunded, aside from shipping, if event is canceled.
Why you are Secure:
In order to protect our users from fraud, a user may be required to provide additional proof of identify on any order. Proof of identity may include but is not limited to a signed credit card authorization and/or photocopies of public documents such as a state driver's license or federal passport.
We take precautions to protect our users' information. A user's information is protected both online and offline when said user submits sensitive information though the website. In addition our website is secured by McAfee security.
Whenever we collect sensitive information (such as credit card data), the information is encrypted and transmitted to us in a secure way. A user can verify this by looking for a closed lock icon at the bottom of his or her web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect our users' information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store the information are kept in a secure environment.
If you have any questions or concerns please feel free to contact us via telephone at (888) 791-3233 or via email at firstname.lastname@example.org.
You're information is safe with us!
All orders are shipped to buyer using the delivery method chosen for the order. Most orders are shipped the same business day in which they are received. Orders placed after business hours may be shipped on the next business day. Shipments may require direct signature at the point of delivery.
We know buying and selling online can be risky business and errors may occur when doing so. However we guarantee that we will do everything possible to make your purchasing experience an excellent one!
Once again, we GUARANTEE everything listed on this page, including:
· All tickets will be legitimate and valid for entry.
· All tickets delivered will be the same tickets you purchased if not equal to or better!
· All tickets will be delivered before the date of the event.
· A refund will be made if event is cancelled.
· Our website is very safe and holds your information in a private and secure manner.
If anything concerns you when working with our site, please feel free to contact customer support which is listed above. We will make sure to set any problems straight!