TicketProcess.com is a leading ticket resale marketplace. All tickets are backed by our 100% guarantee. Prices are set by sellers and may be above or below the original price.

Frequently Asked Questions


Any additional questions please call us at (888) 791-3322 or email us. One of our specialized customer support team members would be glad to address any concerns that you may have.

We at TicketProcess.com completely understand that a number of questions may arise while you browse and prepare to purchase tickets, and we hope most of them can be answered in the following frequently asked questions. 

Is TicketProcess Legit?

Absolutely! 100% We are an officially licensed ticket exchange site, which means that we match people up with the best possible tickets available to them using our incredible network of resources.

Can I access the site using handheld devices?

Yes. TicketProcess.com can easily be accessed using a bevy of devices, from personal computers to smartphones. We also have free apps available for iPhone/iPad/iPod featured in iTunes, as well as a free Android app featured in the Android Marketpalce, just about any device that can access the Internet will be able to access TicketProcess.com. 
Free iPhone App
Free Android App
Mobile Enhanced Site

What sets TicketProcess.com apart from the other ticket sites?

We know that the online ticket marketplace is crowded, and we understand that we need to continue to provide a top notch product to our thousands of return customers and thousands of new customers who visit us every month. We have setup a logical and straightforward website that outlines the ticket buying process in four simple steps, and we have a friendly, informed and attentive customer service staff on hand late into the night, seven days a week. We also offer a 100% money back guarantee in the event that any step of the ticket buying process goes awry. 

100% money back guarantee? How is that possible? 

It is true that we refund the total price of the purchase if any step of the process goes wrong. We obviously could not possibly make such an offer if we made a habit out of making mistakes, and we are proud to deliver quality tickets to hundreds of events to countless satisfied customers every day. In the extremely rare event that you experience goes bad, you will receive a 100% refund.

Where is TicketProcess.com headquartered? 

Corporate Office is located at 75 Gerber Road East South Windsor CT, and our tentacles extend to every corner of North America and beyond. Our customer service reps are available from 7 a.m. until 1 a.m. EST seven days a week, making them easily accessible to everyone from London to Maui. Other divisions include United States & Canada. (www.Ticketprocess.ca)

How do I get in contact with TicketProcess.com?

For all inquiries, please call: (888) 791-3322 
Find us on Facebook - Twitter 
Email us @ support@ticketprocess.com
Contact Us

What type of tickets can I expect to find here?

We specialize in sporting events and concerts, but we also offer a large selection of tickets to festivals and Broadway plays. We are committed to providing one of the most comprehensive selections of tickets to live events and shows all over North America and beyond, and we have built up a bevy of contacts and resources that allow us access to some of the most coveted tickets in the world, and usually at the moment they become available to the public. 

How do TicketProcess.com's shipping policies compare to other online ticket sites? 

We aim to have the tickets in your hand as soon as is logistically possible. In some cases, tickets will be shipped overnight to the buyer in order to make sure that they have them well before the start time of the game or show. Some sites have been known to wait weeks and even months to ship tickets to events a few months in the future, but our general aim is to get you your tickets within two or three business days. In some cases tickets are available within minutes of placing your order (Electronic Tickets). When electronic tickets are purchased you will receive your tickets via email rather than the traditional ticket in the mail. Not only will you get your tickets faster, but you can print them out any time before your event begins. 

-Buyer Bonus: Look for events that are available for "email delivery"
Example NOTE: These tickets are available for email delivery. Not only will you get your tickets sooner, but shipping is much cheaper than the traditional method. In some cases not all sellers are offering E-tickets.
-All Packages shipped will have a Fedex tracking number allowing you to track the exact location of your tickets.

Who will win the Super Bowl in February 2014? 

While we are not willing to make predictions about the outcomes of games that we offer tickets to, we will make the safe prediction that you will enjoy yourself and appreciate the simplicity and clarity of the ticket buying process. ;) We hope you enjoy our site!

The Official Ticketprocess.com 

Your Tickets. Your Choice. Your Freedom.

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